LINE OF BUSINESS:APAC - License Sales Operations
REPORTS TO (Job Title Only):Director - Sales Operations
LOCATION:GC
DIRECT REPORTS TO THIS ROLE:>10 Sales Administrators in GC offices
KEY OBJECTIVE
(Outline key/overall objectives of the role)
Supervise a team of >10 Sales Administrators to provide support to GC Sales teams by providing administrative assistance in the processing of sales orders.
SPECIFIC RESPONSIBILITIES
(Outline specific tasks/responsibilities of the role)
To lead a team of >10 Sales Administors and give them directions to:
-Input contracts / orders into Oracle systems
-Prepare contract packages for signature
-Ensure ordering documents signed by partner/customer
-Collect Order Pack documents and check/cross-check for completeness, accuracy and compliance with Oracle Business Practices
-Scan order documents to Contracts Administration
-Prepare reselling authorisation documents requested by Partners
-Query data from OM as requested by sales people
-Provide weekly Sales Order Tracking report to sales teams
-Provision of advice and verification of pricing
-Provide Approval System advice/assistance to sales people
-Monitor / Manage order processing through to booking completion
-Provide training and regular updates to the sales team and partner community on latest Oracle Business Practices
-Reinforce the importance of up-to-date information in OSO, through regular communication with the Field Sales Teams
-Perform the Credit Check Process as required
-Assisting with License Migration Requests
-Assisting with License Assignment Requests
-Liaise across Contracts, Finance, Sales, Business Practices to finalize orders promptly
RELEVANT EXPERIENCE and TRAINING
(Indicate the essential experience, qualifications and attributes required to perform this position effectively)
Essential:
-Very strong people management skills
-Good experience in leading a medium to large team
-Ability to work with senior Sals Management and different departments for daily activities and projects
-Complex order processing and contracts administration experience
-Technical skills (eg Word, Excel, Powerpoint, Email)
-Ability to work effectively on priorities under pressure
-Excellent written and verbal skills
-Rudimentary contracting knowledge
-Ability to function in a dynamic, changing environment
Desirable:
-Good time management skills and the ability to priorities
-Ability to work independently with minimal supervision
-The ability to look beyond the detail to the 'Big Picture'
-To know what drives and motivates people and how to manage various personalities
-Familiar with Oracle systems (Quoting, Order Management, Oracle Sales, etc.) (not essential)
Attributes
(Indicate the essential experience, qualifications and attributes required to perform this position effectively) |
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